Service Introduction--KING LONG HUAT CO.,LTD

Service

> Service Center > Three bags of product returned > Service Process >Access

Customer Service Center is a very important Jinlong fat Pneumatic Hydraulic Co., Ltd. one of the sectors. Her main task is to: customer acceptance of integrated business consulting, to provide customers with technical support; acceptance, coordination, handling customer complaints and solve difficult customer problems; take the initiative to communicate with customers, contacts, understanding customer's feelings and needs of customer information in a timely manner feedback to the relevant administrative departments and production enterprises and properly addressed.
Customer Service Center is a very important Jinlong fat Pneumatic Hydraulic Co., Ltd. one of the sectors. Her main task is to: customer acceptance of integrated business consulting, to provide customers with technical support; acceptance, coordination, handling customer complaints and solve difficult customer problems; take the initiative to communicate with customers, contacts, understanding customer's feelings and needs of customer information in a timely manner feedback to the relevant administrative departments and production enterprises and properly addressed.
In the future, Customer Service Center staff will be warm and caring customer service with the brilliant casting.

Return reasons	Product time	Approach	Notes
Quality	The factory the day to 18 months	Exchange or free repair; compensation for freight	Special circumstances Special treatment
Quality	19 months to 36 months	Paid maintenance or the cost of fees charged components	Special circumstances Special treatment
Sales by mistake	Returned within three months	Return shipping back and forth upon presentation of receipts of compensation
The user into the wrong goods	Months back (by the purchase list)	Free exchange	Packaging is to be Intact
Custom Products	From the date of the factory within 6 months	In principle, Discount 20%	Specific Discount As the case may be
Custom Products	More than 6 months	Not returned	Specific Discount As the case may be

Gold Member: online ordering, view the Web page, download product information, on-line message
Diamond Member: online ordering, view the Web page, download product information, online messages, view the product unit price, download the price list, view the industry dynamics
Diamond Gold Member must first register and then apply for registration and the need for nuclear pre-trial to be adopted. Note: Diamond members are agents port, Diamond Member Only Agents Registry.